We aim to deliver your jewellery safely, securely, and on time. Here's everything you need to know about processing, delivery, and tracking your order.
Orders are typically processed and prepared for dispatch within 1-2 business days. Custom or made-to-order pieces may require additional processing time, which will be communicated at the time of order.
We partner with trusted courier services to deliver your order safely and on time. Estimated delivery times vary by location and are provided at checkout.
Shipping charges, if any, are calculated at checkout based on your delivery location and order value. Free shipping offers, when available, will be clearly indicated on the website.
Once your order is dispatched, you will receive a tracking link via email or SMS so you can follow your package until it arrives.
For international orders, delivery times may vary and customers are responsible for any customs duties, taxes, or import charges levied by their country.
While we strive to meet estimated delivery timelines, delays may occasionally occur due to courier issues, weather, customs, or other circumstances beyond our control.